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SMS/Text Messaging Terms & Conditions and Privacy Policy

Consent to Receive Text Messages

By providing your mobile telephone number to Malama Urology, you expressly consent to receive non-marketing and marketing text messages from us. Consent to receive text messages is not a condition of purchase or receiving medical care. You may opt out at any time.

Types of Messages You May Receive

Messages may include appointment reminders, customer care, clinical updates, billing notifications, and occasional health-related informational content. We will not use SMS to transmit sensitive health information without additional secure verification.

How We Use Your Information

We use your mobile number solely for the communications described. We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for their own marketing purposes.

Opting Out of Text Messages

You can unsubscribe from SMS messages at any time by replying STOP to any message you receive from us. After you send the SMS message STOP, we will send you an SMS message to confirm that you have been unsubscribed.

Message Frequency & Fees

Message frequency varies based on your relationship with the practice. Message and data rates may apply. Check with your mobile carrier for details on your plan's text messaging rates.

Data Security & Privacy

We employ administrative, technical, and physical safeguards to protect your information. However, text messaging is not a fully secure method of communication. By consenting, you acknowledge these risks.

Contact Us About This Policy

If you have any questions or concerns about our SMS Privacy Policy, please contact our office at 808-748-7934 or through our website contact form.

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